We are always available to help our customers and answer questions.

We may have the answer for you in one of our frequently asked questions lists: We currently have FAQs for online billing and payment (ePay)  and renewable energy .

To contact us by phone:
Please call anytime toll free at 1-888-221-7070, to contact a knowledgeable customer service representative to:

• Ask questions about your bill
• Report downed power lines
• Get help locating underground power lines before you dig
• Get a new electric service hook up
• Get information on products and services
• Ask questions about the customer guarantee program 
• Get information about or sign up for other convenient payment options

Para un representante que habla español, llame al 1-888-225-2611.

If you are calling to report a power outage, call our special outage hotline number, toll-free at 1-877-LITESOUT (1-877-548-3768).

To contact us by e-mail:
For customer service questions:customerservice@pacificorp.com
For human resource questions:hrquestions@pacificorp.com  (Please do not send your resume to this address. To apply for a job, click here )
For questions/comments about our web site:webmaster@pacificorp.com

To contact us by mail:
Send your bill to: 1033 NE 6th Ave., Portland, OR 97256-0001
Our general mailing address: 825 NE Multnomah, Portland, OR 97232